To view your property allowance, go to Settings → 💳 Subscription & plan. Here you can see your current plan tier (Free: 1 property, Basic: 10, Standard: 20, Unlimited) and usage ratio.

If you've reached your plan capacity, click "Request Upgrade / Renewal from Admin" or enter a promo voucher code. The administrator will adjust your tier or custom property limit in the admin portal. Once upgraded, click "＋ Add Property" on the Dashboard or Properties page to register your additional properties.

In the 📒 Tenant Ledger, locate the invoice or payment entry in question:

• Incorrect Payment Recorded: Click `✅ Record Payment` on that row. Untick "Paid in full" and record an adjusted differential or enter a payment note.
• Full Invoice / Entry Reversal: If an invoice or entry was created in error, click the `🗑️ Delete` button on the right of that ledger item. Confirm the warning dialog. The system will delete the ledger entry and any recorded payments, instantly recalculating your outstanding balance and dashboard metrics.

As a rental agent, open the property in Properties and click `👀 Landlord View`:

• Live Portal Link: Click "📋 Copy Share Link for Landlord". You can send this link directly to the landlord (e.g. view.html?id=PROP01). They can view their property condition, active tenancy status, and full Check-In and Check-Out inspection reports with interactive photo galleries on any smartphone or computer without needing an agent login.
• PDF Report: Click "📄 Download PDF Report" on any inspection to generate a formal signed inspection document.
• Monthly Statements: In the property profile, click `📑 Statement` to send reconciliations detailing rent collected, commission deductions, and net payouts.

Navigate to the 📒 Ledger and click the `✅ Record Payment` button on any invoice:

• Paid in Full: Leave the "Paid in full" checkbox ticked. The full outstanding balance is locked in automatically. Click "Confirm Payment".
• Partial Payment: Untick the "Paid in full" box. Type the partial amount received (e.g. R 5,000.00) and an optional payment note. The system recalculates the remaining balance and tags the invoice as Partial Payment.

Click 📋 Inspections on the left sidebar menu (or click `📋 Inspection` inside any property profile). Click "＋ New Check-In" when a tenant moves in, or "＋ New Check-Out" when they vacate.

Go room by room (Lounge, Kitchen, Bedrooms, Bathrooms, Keys, Meters, etc.), mark condition ratings (Good, Fair, Poor), type notes, and snap photos directly with "📷 Add / Take Photo". Click "Save Draft" while on-site, or "Complete & Save" to finalize the report.

In the 📒 Ledger, click `📄 Save as PDF` for automated client-side jsPDF download. To dispatch via messaging, click `📤 Resend Invoice` and select "💬 WhatsApp Tenant" to open WhatsApp with a pre-formatted message containing payment references and banking details.

Open 🔧 Maintenance from the left sidebar menu. Scheduled tasks for the upcoming 7 days are highlighted with an orange badge (📅 Due Upcoming Week). When a job is completed, click "✅ Mark Done"—the platform will prompt whether to log the incurred cost as an Invoice Note on the property, allowing you to automatically recover it on the next invoice or owner statement.